Entries by tenstepadmin

Assumptions and Risks – Two Sides of a Coin

Assumptions and Risks – Two Sides of a Coin Let’s take an example of a common statement that is included in many Project Definitions – that the resources needed for this project will be available when needed. What kind of a statement is this? Most people would say it is an assumption. After all, when […]

Manage the Schedule for Small Projects

Manage the Schedule for Small Projects All projects need a schedule. If you have a small project perhaps the schedule is a simple checklist or Excel spreadsheet. As projects get larger they need more formal scheduling templates and tools. The processes you use to manage a schedule also vary depending on the size of the […]

Define the Objectives of Your Project

Define the Objectives of Your Project Objectives are concrete statements that describe the things the project is trying to achieve. They are included in your Project Charter. An objective should be written in a way that it can be evaluated at the conclusion of a project to see whether it was achieved. A well-worded objective […]

Seven Steps for a Project Quality Review

Seven Steps for a Project Quality Review In some cases, such as a government project, periodic audits may be called for as a part of the overall contract. This “outside party” could be any qualified person outside of the project manager. In some cases, your organization may have an internal project audit specialist. It is […]

Manage Communication – Large Projects (Part 1 of 2)

Manage Communication – Large Projects (Part 1 of 2) In a large project, all communication takes place in context of an overall Communication Management Plan. Status meetings and status reporting are required, just as for a medium-size project. In addition, there are many other types of proactive communication that need to be considered. This creative […]

Escalate a Performance Problem with a Formal Plan

Escalate a Performance Problem with a Formal Plan One of the hardest jobs of a manager is to take an employee down a path that may ultimately result in termination.  It is hard enough for most managers to provide performance feedback to begin with – even when the employee performance is good.  When the employee […]

Managing Staff

Managing Staff Topic 1. Overcome Team Resistance to Project Management It’s one thing to build a Project Charter and the schedule. It’s another thing to effectively manage the project. If you could issue the plan and the work assignments and have everyone complete his activities on time, your life would be much easier. However, the […]

Manage Quality and Metrics – Techniques

Manage Quality and Metrics – Techniques Gather Subjective Metrics with Client Satisfaction Surveys Gathering metrics is important because it allows you to see how you are performing against the expectations of your clients. If the world were perfect, all of the metrics you collect would be factual, relevant and accurate. However, in many cases it […]

Understand Your IT Project Staff and Manage Them Accordingly

Remember is that it is impossible to categorize everyone within a profession.  You can make some general assumptions about technical people, but this does not mean that the assumptions apply to everyone.  As a manager, you must ultimately have multiple techniques that you can apply to different people in different circumstances.  One technique will not […]